DMCA Policy
Effective date: March 3, 2024 • Last updated: April 2, 2026
1. Copyright Infringement & DMCA Compliance
InterSpace Distribution Limited (“ToneGrid”, “we”, “us”) takes claims of copyright infringement seriously and will respond promptly to notices of alleged infringement that comply with applicable law.
If you believe that any Content distributed through the ToneGrid platform infringes your copyright, you may request removal of that Content by submitting a written notice to our designated copyright agent in accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”).
This policy applies to all content delivered through the ToneGrid platform to digital service providers (DSPs), including but not limited to Spotify, Apple Music, YouTube Music, Tidal, Boomplay, and Audiomack.
2. Filing a DMCA Takedown Notice
To notify us of alleged copyright infringement, submit a written DMCA Notice to our designated copyright agent at:
Copyright Agent
InterSpace Distribution Limited
Port Harcourt, Rivers State, Nigeria
Email: dmca@tonegrid.pro
We will acknowledge receipt of your notice within 3 business days and take appropriate action, which may include removing or disabling access to the allegedly infringing Content and notifying the content owner.
3. DMCA Notice Requirements
To be effective under the DMCA (17 U.S.C. § 512(c)(3)), your written notice must include all of the following:
- Your physical or electronic signature. This must be the signature of the person authorised to act on behalf of the copyright owner.
- Identification of the copyrighted work. A description of the work you believe has been infringed. If your claim involves multiple works, provide a representative list.
- Identification of the infringing material. Sufficient detail to allow us to locate the specific Content — for example, the artist name, release title, ISRC, UPC, or DSP link where the content can be found.
- Your contact information. Your full name, postal address, telephone number, and email address so we can contact you regarding your notice.
- Good faith statement. A statement that you have a good faith belief that the use of the material is not authorised by the copyright owner, its agent, or the law.
- Accuracy statement. A statement that the information in your notice is accurate.
- Perjury statement. A statement, under penalty of perjury, that you are authorised to act on behalf of the copyright owner.
If your notice does not comply with all requirements of 17 U.S.C. § 512(c)(3), it may not be effective and we may be unable to act on it.
4. Counter Notification Procedures
If you believe that Content you distributed through the ToneGrid platform was removed or that access to it was disabled by mistake or misidentification, you may file a Counter Notice with our designated copyright agent at dmca@tonegrid.pro.
Pursuant to 17 U.S.C. § 512(g)(3), the Counter Notice must include substantially the following:
- Your physical or electronic signature.
- Identification of the removed material. A description of the Content that was removed or disabled and the location at which it appeared before removal, including artist name, release title, ISRC, UPC, or DSP link.
- Your contact information. Your full name, postal address, telephone number, and email address.
- Good faith statement. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
- Consent to jurisdiction. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if you reside outside the United States, any judicial district in which ToneGrid or its DSP partners may be found), and that you will accept service of process from the person who provided the original DMCA Notice.
The DMCA permits us to restore removed Content if the party who submitted the original DMCA Notice does not file a court action against you within ten (10) business days of receiving the copy of your Counter Notice. Restoration of access is at ToneGrid’s sole discretion and is not guaranteed.
5. Repeat Infringers
It is ToneGrid’s policy to disable and/or terminate the accounts of Clients or End Users who are determined to be repeat infringers of copyright. This policy is applied in conjunction with our Anti-Fraud Policy, which sets out the two-warning system and escalation procedures that govern account suspension and termination.
A “repeat infringer” for the purposes of this section is a Client or End User who has received two or more verified DMCA notices relating to Content distributed through their account within any 12-month rolling period.
6. Misrepresentation Warning
Please be aware that if you knowingly and materially misrepresent that Content on the ToneGrid platform is infringing your copyright, you may be held liable for damages — including costs and attorneys’ fees — under Section 512(f) of the DMCA.
Similarly, if you knowingly and materially misrepresent in a Counter Notice that Content was removed or disabled by mistake or misidentification, you may also be held liable for damages under Section 512(f).
ToneGrid reserves the right to forward all DMCA Notices and Counter Notices to the relevant party and to our DSP partners as required by our distribution agreements.
7. Designated Copyright Agent
All DMCA Notices and Counter Notices must be sent to our designated copyright agent:
Copyright Agent — InterSpace Distribution Limited
Port Harcourt, Rivers State, Nigeria
Email: dmca@tonegrid.pro
Please include “DMCA Notice” or “DMCA Counter Notice” in the subject line.
For non-DMCA copyright enquiries or general legal matters, contact legal@tonegrid.pro.
Questions about this policy? Contact us at legal@tonegrid.pro or visit our contact page. See also our Anti-Fraud Policy and AI Music Policy.